SECRET SENSE LLC — PRIVACY POLICY

Effective Date: September 14, 2026

Secret Sense LLC (“Secret Sense,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information we collect, how and why we use it, when we may share it, how long we retain it, and the rights that may be available to you.

It applies to personal information collected through our website, applications, questionnaires, travel-planning services, booking assistance, payments, communications, Reveal Packages, and other interactions with Secret Sense.

Secret Sense LLC is responsible for the personal information it processes under this Privacy Policy.

Contact: eniko@secretsense.co

1. INFORMATION WE COLLECT

The information we collect depends on how you interact with Secret Sense and the services you request.

We may collect:

  • Contact information, such as your name, email address, telephone number, billing information, shipping address, and country of residence.

  • Traveler information, such as traveler names, dates of birth where relevant, nationality or citizenship, travel dates, departure location, traveler composition, and other information reasonably necessary for travel planning.

  • Travel preferences, including budget, accommodation preferences, destination preferences or exclusions, climate preferences, preferred activities, dining preferences, transportation and flight preferences, interests, travel pace, special occasions, Surprise Level, and other preferences you choose to provide.

  • Dietary, accessibility, and other relevant information, such as allergies, dietary requirements, mobility or accessibility needs, activity limitations, fears, or other information relevant to making appropriate travel recommendations.

  • Payment and transaction information, such as invoices, payment status, transaction amounts, and related records. Payment-card details may be processed directly by third-party payment providers, Fora Travel, or travel suppliers rather than by Secret Sense.

  • Communications, including application and questionnaire responses, booking approvals, revision requests, feedback, emails, and other communications relating to your service.

  • Website and technical information, such as IP address, browser and device information, website interactions, pages viewed, cookie identifiers, and similar analytics information.

Information about other travelers

If you purchase Gift a Surprise or provide information about another traveler, Recipient, family member, or companion, you should provide only information that is reasonably necessary for the requested service and that you are authorized to provide.

2. SENSITIVE AND SPECIAL-CATEGORY INFORMATION

Some information relevant to personalized travel planning may be considered sensitive or special-category information under applicable privacy law.

This may include information concerning:

  • health or medical-related needs;

  • allergies;

  • disabilities or accessibility requirements;

  • mobility or physical limitations; or

  • dietary requirements that may reveal health information, religious beliefs, or similar sensitive information.

We request this information only where it is relevant to the travel-planning service, and providing it is voluntary.

Where applicable law requires explicit consent to process this type of information, Secret Sense will request that consent at the point where the information is collected.

We use such information only as reasonably necessary to:

  • avoid unsuitable recommendations;

  • accommodate relevant requirements;

  • support traveler safety; or

  • communicate necessary requirements to an appropriate travel supplier or service provider.

If you provide sensitive information about another person, you should only do so where you have that person's permission or another appropriate legal basis to provide it.

3. HOW AND WHY WE USE PERSONAL INFORMATION

We may use personal information to:

  • respond to enquiries and applications;

  • assess whether Secret Sense services are suitable for a prospective client;

  • provide personalized travel-planning services;

  • create Travel Briefs, proposals, itineraries, maps, recommendations, and other planning materials;

  • administer Surprise Levels and Gift a Surprise services;

  • research and facilitate authorized travel arrangements;

  • communicate with clients, travelers, Fora Travel, and relevant travel suppliers;

  • process planning fees, payments, invoices, and refunds;

  • prepare and deliver Reveal Packages;

  • provide customer support and manage revisions;

  • maintain records of instructions, approvals, and transactions;

  • operate, secure, and improve our website and services;

  • prevent fraud or misuse;

  • comply with legal, accounting, tax, regulatory, and insurance obligations; and

  • establish, exercise, or defend legal claims.

Depending on the circumstances, we may process personal information because:

  • it is necessary to take steps at your request before entering into a contract or to perform a contract with you;

  • we have a legitimate business interest in operating and improving Secret Sense;

  • we are required to do so by law; or

  • you have provided consent.

Where we rely on consent, you may withdraw that consent at any time, although this does not affect processing that took place before consent was withdrawn.

4. HOW WE SHARE INFORMATION

We do not sell personal information for money.

We may share information where reasonably necessary with:

  • Fora Travel, through which Eniko Kolic operates as an independent travel advisor;

  • travel suppliers, such as hotels, airlines, transportation providers, tour operators, activity providers, restaurants, and booking platforms;

  • payment providers and financial institutions involved in processing or verifying payments;

  • technology and business service providers, including providers of website hosting, online forms, email, cloud storage, CRM, analytics, communications, and document-management services;

  • shipping and delivery providers involved in sending Reveal Packages;

  • professional advisers, such as lawyers, accountants, insurers, and other advisers; and

  • government authorities, courts, regulators, or law enforcement where disclosure is required or permitted by law.

Independent third parties may process personal information under their own privacy policies and legal obligations.

If Secret Sense is involved in a sale, merger, restructuring, financing, or transfer of all or part of its business or assets, relevant information may also be transferred as part of that transaction, subject to applicable law.

5. INTERNATIONAL DATA PROCESSING

Secret Sense provides international travel-planning services and uses travel suppliers, technology providers, and service providers that may be located in different countries.

Your information may therefore be processed or transferred outside the country in which you live, including in the United States and other countries whose privacy laws may differ from those in your jurisdiction.

Where applicable law requires safeguards for international transfers, we will take reasonable steps to use appropriate safeguards.

6. DATA RETENTION, SECURITY AND BREACHES

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

  • provide and complete requested services;

  • maintain travel, payment, and client-approval records;

  • handle complaints, disputes, or refunds;

  • comply with legal, tax, accounting, regulatory, or insurance requirements;

  • prevent fraud; and

  • establish or defend legal claims.

Different categories of information may be retained for different periods.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic storage or transmission system can be guaranteed to be completely secure.

If a personal-data breach occurs, Secret Sense will take reasonable steps to investigate and respond to it and will notify affected individuals and/or relevant authorities where required by applicable law.

7. COOKIES AND WEBSITE TECHNOLOGIES

Our website may use cookies and similar technologies to:

  • operate essential website functionality;

  • remember preferences;

  • understand website usage;

  • measure website traffic and performance;

  • improve our website and services; and

  • support analytics or marketing where applicable.

We use a cookie banner to provide information and choices regarding cookies.

Where consent is required by applicable law, non-essential cookies will be used in accordance with the choices made through the cookie banner.

You may also be able to manage or delete cookies through your browser settings. Disabling certain cookies may affect Website functionality.

Third-party services used on our Website may place or access cookies in accordance with their own privacy policies.

8. MARKETING COMMUNICATIONS

Where permitted by law, we may send marketing or promotional communications to individuals who have subscribed or otherwise agreed to receive them.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in the message.

Unsubscribing from marketing communications will not prevent us from sending communications that are necessary for an active application, client relationship, booking, payment, Reveal Package, or other requested service.

9. YOUR PRIVACY RIGHTS

Depending on where you live and the law that applies to you, you may have rights concerning your personal information, including the right to:

  • request access to the personal information we hold about you;

  • request correction of inaccurate information;

  • request deletion of certain information;

  • request restriction of certain processing;

  • object to certain processing;

  • request portability of certain information where applicable;

  • withdraw consent where processing is based on consent; and

  • lodge a complaint with an applicable data-protection or supervisory authority.

Not every right applies in every circumstance, and we may need to retain certain information where permitted or required by law.

To exercise a privacy right, contact eniko@secretsense.co.

We may need to verify your identity before fulfilling certain requests.

Where your information is controlled independently by Fora Travel, a travel supplier, payment provider, or another third party, you may need to contact that organization directly.

10. CHILDREN AND MINORS

You must be 18 years of age or older to purchase Secret Sense planning services or enter into a planning agreement with Secret Sense.

Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through the Website.

Information about a minor may nevertheless be provided by a parent, legal guardian, Purchaser, or other authorized adult where the minor is traveling as part of a trip.

Such information will be used only as reasonably necessary to provide the requested travel-planning or booking-related services.

If we become aware that personal information has been collected directly from a child under 13 in circumstances where it should not have been collected, we will take appropriate steps in accordance with applicable law.

11. THIRD-PARTY SERVICES

Our Website, proposals, itineraries, communications, or other materials may contain links to third-party websites and services.

Secret Sense does not control the privacy practices of independent third parties.

Where you provide information directly to a travel supplier, payment provider, booking platform, or another third party, that organization's privacy policy will generally govern its processing of that information.

We encourage you to review relevant third-party privacy policies where appropriate.

12. CHANGES, CONTACT, AND GOVERNING LAW

We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.

The latest version will display an updated Effective Date.

This Privacy Policy and any disputes arising from it are governed by the laws of the State of New Mexico, without regard to conflict-of-law principles.

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have questions about how Secret Sense handles personal information, please contact:

Secret Sense LLC
Email: eniko@secretsense.co

© 2026 Secret Sense LLC. All rights reserved.

Secret Sense LLC is an independent affiliate of Fora Travel, a Virtuoso agency.

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