Secret Sense Pre-Launch Privacy Policy

Last updated: 26.05.2026

This Privacy Policy explains how Secret Sense collects, uses, stores, and protects the information you provide when completing our pre-launch questionnaire or joining our early-access list.

Privacy notices should clearly explain what personal data is collected, why it is used, how long it is kept, and what rights people have over their information. Under GDPR, individuals have rights such as access, correction, erasure, restriction, objection, and data portability.

1. Who We Are

Secret Sense is a personalised surprise travel planning service.

For the purpose of this Privacy Policy, “we”, “us”, and “our” refer to Secret Sense.

Contact email: info@secretsense.co

2. What Information We Collect

When you complete our pre-launch questionnaire, we may collect the following information:

  • your full name

  • email address

  • mobile number

  • postal address, if you are selected, so we can send your destination reveal package

  • Instagram username, if you choose Instagram DM as your preferred contact method

  • preferred communication method

  • preferred departure airport

  • travel preferences

  • preferred travel dates or timeframe

  • approximate budget

  • occasion or reason for travel

  • who the experience is for

  • preferred service type

  • feedback after the trip, if you are selected

  • any other information you choose to share with us

We may also collect basic technical information through the platforms we use, such as form submission time, device information, or general analytics, depending on the tools involved.

3. How We Use Your Information

We use your information to:

  • review your pre-launch application

  • decide whether the offer is suitable for you

  • contact selected applicants

  • understand your travel preferences

  • prepare personalised planning suggestions if you are selected

  • prepare and send your destination reveal package, if you are selected

  • communicate with you about the pre-launch offer

  • send launch updates, if you have chosen to receive them

  • improve the Secret Sense experience

  • collect and review feedback after the trip

We will not sell your personal information.

4. Legal Basis for Using Your Information

Depending on how you interact with us, we may process your personal data because:

you have given consent, for example by submitting the questionnaire or joining the early-access list
it is necessary to take steps before entering into a potential service arrangement
we have a legitimate interest in reviewing applications, improving our service, and communicating with people who have expressed interest in Secret Sense
we need to comply with legal or administrative obligations

Where we rely on consent, you may withdraw your consent at any time.

5. How We Contact You

We may contact you using the communication method you choose in the questionnaire, such as email, WhatsApp, or Instagram DM.

If you provide your Instagram username, we will only use it to contact you about your pre-launch application or Secret Sense-related updates.

6. Sharing Your Information

We may share limited information with trusted third-party service providers where necessary to operate the pre-launch offer.

This may include:

form platforms, such as Typeform
email or newsletter platforms
website or hosting providers
travel suppliers, hotels, or partners, but only if you are selected and we need to prepare or discuss relevant travel options
delivery or postal providers, if your destination reveal package is sent by post

We only share information where it is necessary and appropriate.

7. International Transfers

Because travel planning may involve international suppliers, your information may sometimes be shared or processed outside your country of residence.

Where required, we will take reasonable steps to protect your personal data and ensure it is handled appropriately.

8. How Long We Keep Your Information

We will only keep your personal information for as long as reasonably necessary.

For pre-launch applicants who are not selected, we may keep questionnaire responses for a limited period so we can review interest, improve our service, and manage launch communications.

For selected applicants, we may keep relevant information for longer where needed for travel planning, sending your destination reveal package, customer service, legal, accounting, or administrative purposes.

You may ask us to delete your information at any time, unless we are required to keep certain details for legal or legitimate business reasons.

9. Your Rights

Depending on where you live, you may have the right to:

  • request access to the personal data we hold about you

  • ask us to correct inaccurate information

  • ask us to delete your information

  • ask us to restrict how we use your information

  • object to certain uses of your information

  • withdraw consent where processing is based on consent

  • request a copy of your data in a portable format

  • complain to a data protection authority if you are unhappy with how we handle your data

To exercise your rights, please contact us at:

info@secretsense.co

10. Marketing and Launch Updates

If you join the early-access list or choose to receive updates, we may contact you with information about the Secret Sense launch, pre-launch offer, and related services.

You can unsubscribe or ask us to stop contacting you at any time.

11. Security

We take reasonable steps to protect your information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

However, no online platform, email system, or digital storage method can be guaranteed to be completely secure.

12. Links to Other Websites

Our website or form may contain links to other websites or platforms.

We are not responsible for the privacy practices, content, or policies of third-party websites.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will always be shown with the updated date at the top of the policy.

14. Contact

For questions about this Privacy Policy or how your data is handled, please contact:

Secret Sense Team
Email: info@secretsense.co

Secret Sense is an independent affiliate of Fora Travel, a Virtuoso agency.